Premier Marinas – Customer Service Advisor – Full Time

Closes: 10/06/2024

Rota: 10 on 4 off
Location: Brighton Marina
Closing: 10/06/24

We are looking for a Customer Service Advisor to join our friendly, hardworking team at Brighton Marina.

This role is crucial in shaping how we are perceived by berth holders and visitors. It’s a fantastic opportunity for a customer-focused individual with a flexible work ethic to join a fast-paced team in a prime location.

Key responsibilities:

• Delivering excellent customer service
• Building strong working relationships with berth holders and tenants
• Learning and using computer software systems
• Maintaining a positive attitude and flexible approach to teamwork

Work environment:

• Primarily office-based with some outdoor work
• Includes working some weekends and bank holidays
• Rota: 10 days on, 4 days off

Qualifications and experience:

• Experience in customer service is essential
• Ability to learn and adapt to new software systems
• “Can do” attitude and flexibility in teamwork
• Boating experience is beneficial but not essential

Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking plus 25 days annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.

If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!

We are committed to equality of opportunity for all staff and encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. Diverse talent strengthens us.

How to apply: submit your application in writing to Tracey Jefkins, Head of HR. Include a current CV and a covering letter explaining why you are applying for the role and your salary expectations. You can apply via an online application form or email

Note: Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.

Application deadline: Monday 10th June 2024 although we reserve the right to appoint prior to this date. Successful applicants will be contacted for an interview.