Senior Customer Service Advisor – Brighton Marina

Brighton Marina is looking to recruit a Senior Customer Service Advisor. The role will require a person who can focus on providing excellent customer service, enquiry handling, office administration, contract and finance management, whilst juggling the demands of a busy office.  Applicants must be able to demonstrate a firm understanding of:

  • Excellent communication skills
  • Take the leading role for a small team
  • Develop new initiatives to enhance and streamline the business
  • Ensure that deadlines are met
  • Excellent time management and organisation skills
  • Attention to detail
  • Good IT Skills in Excel, Word and Outlook
  • ‘Can do’ attitude and flexible approach to team work


This role does include some outdoor working in all weathers and will be part of a shift rota which includes some weekends and bank/public holidays.

Previous experience and knowledge of boats would be an advantage but is not essential as training will be given.

Applications must be in writing to Tracey Jefkins HR Manager supported by a current CV and covering letter describing why you are applying for the role. E-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. Proof of eligibility to work in the UK will be required. Our Applicant Privacy Notice can be found on our website.

Closing date for applications: Friday 6th July 2018